Frequently Asked Questions (FAQs)
Is there a free trial period?
Yes. A free trial is available providing full access. To obtain a trial please complete this form
There is no automatic sign up at the end of the trial period. So you will not receive an invoice without explicitly ordering a resource.
How does the subscription work?
Our resources are provided on an annual subscription basis.
Some of our resources are priced per school and some priced per student.
In either case and in line with our terms and conditions, we will notify you before the renewal to allow you to cancel.
How much does a subscription cost?
What technical requirements do I need to use Emile?
Emile works on nearly all devices.
There are dedicated versions of the Emile student app for Windows devices, Apple devices, Android devices and Kindles.
We also provide a web browser version that is suitable for all modern internet enabled devices.
Where do I start?
First please create an account by filling out the trial request form here.
Then follow our Getting Started Guide here.
Have you got any classroom display material?
Classroom Display Materials can be found here. Please send us copies of your great displays by email: [email protected] or by Twitter @Education_emile
Have you got letters for parents?
Yes, you can find them by clicking here.
Have you got launch presentations?
Yes, you can find them by clicking here.
Are you GDPR Compliant?
We are fully GDPR compliant and registered at the Information Commissioner’s Office. For more information please see our privacy policy.
How do I cancel a subscription?
To cancel a subscription, please call us at 01204 224 296 or email us at [email protected]. Please note that in line with our terms and conditions, please cancel before your renewal date. We contact all customers prior to the renewal date in writing to give schools the opportunity to cancel.
