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Troubleshooting

Connection

Please ensure that https://games.emile-education.com is accessible using a web browser such as Chrome or Internet Edge.

If not, please request that the website is “whitelisted”.

To host the multiplayer competitions we also use the following URLs: https://config.uca.cloud.unity3d.com and https://cdp.cloud.unity3d.com You may also need to request that these sites are also “whitelisted”.

On sites where there are managed firewalls/proxy servers it may be necessary to put an exception in the firewall for the sites: https://games.emile-education.com, https://config.uca.cloud.unity3d.com and https://cdp.cloud.unity3d.com.

The Wonde log in system uses https://edu.wonde.com and https://api.wonde.com

Should this not solve the issue please let us know.Using our Contact Us form or phoning on 01204 224 296.

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